Why can’t I see where to enter my Personal Identification Number (PIN) when logging into GoArmyEd or accessing the Common Access Card (CAC) Management page using my CAC?
If you do not see the pop up to enter your PIN, it may have positioned itself under you internet browser. Minimize your browser to view the CAC PIN prompt.
You may also need to turn your pop-up blocker off to view the CAC PIN prompt.
Need more help?
- Select the "GoArmyEd Assistance Center" link in the left menu to return to the main page.
- Select topics in the Related Topics section below: