Army Civilian/DA Intern - Why am I on an Incomplete Grade hold and how do I remove it?
You have been placed on hold because you recently received an Incomplete (I) grade in a course. You are subject to recoupment. You will be offered the opportunity to select a payment plan for recoupment when you select the “Recoupment-Information” link located in your Smart Link section. The hold will be removed within 24 hours after you have selected a payment plan.
If you believe recoupments actions have been taken in error contact your Training or Career Program Manager to review your record with you.
Detailed information was emailed to you about this hold and resulting recoupment actions. If you did not receive this email or no longer have it, select "My Education Record" in the Smart Link section on your homepage and select the CTS Notes tab to view the email.
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