Soldier/Army Civilian/Apprentice - How do I update my security questions?
To update your security questions in GoArmyEd, complete the following steps:
STEP 1: From your GoArmyEd homepage, select the “Account Information” link located in the footer.
STEP 2: The Account Information page displays, select the Change Password QAs tab.
STEP 3: Select the question you would like to answer from the drop-down menu beside “Question 1.” Enter the appropriate answer in the “Answer 1” field.
Your selected question and answer will stay in visible until you have answered and submitted all Security Questions.
Note: If you currently have lost password answers, the chosen questions will display by default. The answers will appear hidden. To reveal the answer, select the “Show Answers” button.
STEP 4: Continue to select questions from the drop-down for “Question 2” and “Question 3”, and put the answers in the appropriate Answer field. Once you have completed all Questions and Answers, select “Submit.”
A message will appear asking you to verify that you want to update your Questions/Answers. Select “Ok.”
STEP 5: A message will appear stating you’re your changes were successful.
Need more help?
- Select the "GoArmyEd Assistance Center" link in the left menu to return to the main page.
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