Soldier/Army Civilian/Apprentice - How do I create a case?
For detailed instructions on how to create and track a Helpdesk case, please review the Quick Reference (QR) Guide below.
NOTE: While the QR specifically outlines instructions for Soldiers, the process is the same for both Army Civilians and Apprentices.
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Need more help?
- Soldiers:Select the link below to contact your Army Education Counselor for assistance.
- Select the "GoArmyEd Assistance Center" link in the left menu to return to the main page.
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