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Support Center > Topics> Tagged: Soldier
Tag: Soldier
24 Topics
Orange arrow Soldier - Will a hold prevent me from taking or completing a class I am already enrolled in?

1253 views
  Holds do not prevent you from taking or completing classes in which you already have been approved to use Tuition Assistance (TA) in GoArmyEd. Need more help? Review the Quick Reference Guide: View and Resolve Holds Quick Reference Guide Select the link below to contact your Army ...
Posted in: Soldier - Holds

Orange arrow Soldier - How do I complete a Course Planner?

14817 views
  To complete your Course Planner, follow the steps below: STEP 1: Select the “Course Planner” Smart Link on your GoArmyEd homepage. Review the Quick Reference Guide below for detailed information in using the Course Planner: How To Use the Course Planner Was this topic helpful? Pl...
Orange arrow Soldier - How do I upload a Student Agreement/Official Degree Plan in Course Planner?

35886 views
  For instructions on how to upload a Student Agreement/Official Degree Plan, please review the Quick Reference guide below: Uploading a Student Agreement/Official Degree Plan Was this topic helpful? Leave your comments and rating below! Need more help? Review the Quick Reference Guide: ...
Orange arrow Soldier - Why am I on an Undergraduate Army Tuition Assistance (TA) Grade Point Average (GPA) <2.0 hold and how can I remove it?

2852 views
  You are on hold because your Army Tuition Assistance (TA) cumulative undergraduate Grade Point Average (GPA) is less than 2.0. You can still enroll in classes through GoArmyEd, but will be required to pay for undergraduate classes out of pocket until your Army TA GPA is greater or equal to 2.0. The...
Posted in: Soldier - Holds

Orange arrow Soldier - How do I get a Student Agreement/Official Degree Plan?

16102 views
  Work with your school to discuss what courses are needed to obtain your degree. Depending on the type of degree you are pursing, you or your school will need to upload the Student Agreement/Documented Degree Plan in GoArmyEd. Review the "Uploading Student Agreement/Official Degree Plan" Quick Re...
Orange arrow Soldier - Why am I on a Course Grade-Incomplete (INC) hold and how do I remove it?

2934 views
  You have been placed on hold because you recently received an Incomplete (I) grade in a course. You will be subject to recoupment if the grade is not resolved within 120 days of the class end date. Please work with your instructor to ensure that your class assignments are completed and your final...
Posted in: Soldier - Holds

Orange arrow Soldier - Why am I on a Military Withdrawal (WM) Request hold and how can I resolve it?

4417 views
  A hold has been placed on your account because you requested a withdrawal for military reasons (WM) with associated Army costs. Please ensure that you have uploaded the signed Request for TA Recoupment Waiver - Withdrawal for (WM) Military Reasons form to your eFile within 60 days from the class wi...
Posted in: Soldier - Holds

Orange arrow Soldier - Why am I on a Course Grade- FAIL Date hold and how do I remove it?

3079 views
  You have been placed on hold because you recently received a non-successful grade in a course and are subject to recoupment. You will be offered the opportunity to select a payment plan for recoupment subject to the automated process when you select the “Recoupment-Information” Smart Li...
Posted in: Soldier - Holds

Orange arrow Soldier - Why am I on a Degree Completed Grade hold and how do I remove it?

2897 views
  Congratulations, you have completed the requirements for your degree. Army policy requires that Soldiers who use Tuition Assistance (TA) must pursue a valid degree plan. A hold is placed on your account until a new degree plan level is selected. Please contact your Army Education Center if you wi...
Posted in: Soldier - Holds

Orange arrow Soldier - How do I enroll in a class in GoArmyEd?

47202 views
  To enroll in a class in GoArmyEd, complete the following steps: Note: If you have not yet completed VIA, review the following Quick Reference Document: TA Eligible Access Process Select the “Request TA” Smart Link on your GoArmyEd homepage. Review the following documents...
Orange arrow Soldier - How do I change my home school or degree plan?

50103 views
  From your GoArmyEd homepage, select the “Change Degree/School” Smart Link. VIA will open to allow you to modify your selections. If you have previously made selections in VIA, your prior selections are saved. You may keep or replace each selection as you progress through VIA. Howeve...
Posted in: Soldier - VIA

Orange arrow Soldier - Why am I on a Course Grade-Withdrawal hold and how do I remove it?

2365 views
  You have been placed on hold because you recently received a grade of withdrawal (W) in a course. You are subject to recoupment. You will be offered the opportunity to select a payment plan for recoupment subject to the automated process when you select the “Recoupment-Information” Smar...
Posted in: Soldier - Holds

Orange arrow Soldier - Why am I on a Civilian Education hold and how do I remove it?

5032 views
  A Civilian Education hold has been placed on your account because your education level is either missing in GoArmyEd, you have completed a master’s or higher level degree, or your current degree level is not allowed based on the Civilian Designator Code. Please ensure the Civilian Designator...
Posted in: Soldier - Holds

Orange arrow Soldier - Why am I on a Hold and how do I remove it?

28669 views
  Holds are used to enforce Army Regulation (AR) 621-5 rules that govern the use of Tuition Assistance. Please view the Quick Reference Guide listed below to view Hold types and how to resolve Holds: View and Resolve Holds Quick Reference Guide Was this topic helpful? Please leave a comment...
Posted in: Soldier - Holds

Orange arrow Soldier - Why am I on an Army Education Request hold and how do I remove it?

4262 views
  An Army Education Request hold is placed on your account directly by an Army Education Counselor for various reasons. Contact your Army Education Counselor for further assistance on resolving this hold. Need more help? Select the link below to contact your Army Education Counselor for assi...
Posted in: Soldier - Holds


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