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GoArmyEd Assistance Center > Topics> Category: Soldier - VIA
Category: Soldier - VIA
20 Topics
Orange arrow Soldier - What happens after I complete VIA?

3476 views
  After completing and submitting VIA, a helpdesk case will be created on your behalf. Your selections will be routed to an Army Education Counselor at your Education Center for approval. You can track the status of your approval request from your GoArmyEd homepage or Student Record. You will receiv...
Posted in: Soldier - VIA

Orange arrow Soldier - Will I be required to use VIA?

5047 views
  VIA will be mandatory for Soldiers who wish to start using Tuition Assistance (TA) benefits for the first time and for those who are already using TA who desire to change their existing degree or school. Soldiers who are currently pursuing a college degree will have access to VIA to conduct career...
Posted in: Soldier - VIA

Orange arrow Soldier - What is VIA?

10007 views
  VIA is a career, degree, and school decision support tool designed to help Soldiers make informed decisions about how they use Tuition Assistance benefits. VIA will be available to all Soldiers with a GoArmyEd account beginning 12 December 2015. VIA uses an interest inventory, a work values surv...
Posted in: Soldier - VIA

Orange arrow Soldier - How do I change my career goal, degree plan, or school if I already submitted these through VIA?

6603 views
  If you have recently completed VIA and want to make a change to your career goal, degree plan, or school, your current submissions will need to be approved or rejected before you can make additional changes. From your GoArmyEd homepage select the “Change Degree/School” Smart Link. Your...
Posted in: Soldier - VIA

Orange arrow Soldier - How do I access VIA?

16001 views
  There are multiple ways to access VIA from your GoArmyEd Homepage. If you are eligible for Tuition Assistance (TA), but have not yet completed the process to request TA, select the “Request TA Access” Smart Link. Review the TA Eligible Access Process Quick Reference Guide for more d...
Posted in: Soldier - VIA

Orange arrow Soldier - How do I change my home school or degree plan?

53924 views
  From your GoArmyEd homepage, select the “Change Degree/School” Smart Link. VIA will open to allow you to modify your selections. If you have previously made selections in VIA, your prior selections are saved. You may keep or replace each selection as you progress through VIA. Howeve...
Posted in: Soldier - VIA

Orange arrow Soldier - I am located Outside the Continental United States (OCONUS) and wish to select a school that offers course overseas. Does VIA help me identify these schools?

2499 views
  VIA does not currently track schools that offer degree programs in classroom sites outside of the continental United States. You will need to check with your local Education Center to identify these degree programs and schools and use the search feature in VIA to make these selections. Please note ...
Posted in: Soldier - VIA

Orange arrow Soldier - What if the school I want to attend is not listed in VIA?

4707 views
  First, try searching for the school using fewer key words when looking for a specific school and don’t use abbreviations. For example, if you are searching for the school Central Texas College, do not search on the school’s abbreviation “CTC”; try searching on the keyword &l...
Posted in: Soldier - VIA

Orange arrow Soldier - Why is the degree program I am interested in not appearing when I use "Search for other Degree Programs not listed" in VIA?

3148 views
  Degree searches will only display degrees that you are eligible to take using Tuition Assistance (TA). For example, if you are searching for a Bachelor’s degree but have already earned this degree, VIA will not include Bachelor’s degrees in the search results. Need more help? S...
Posted in: Soldier - VIA

Orange arrow Soldier - How long will it take to complete VIA?

3559 views
  VIA will take approximately 20 minutes. You do not have to complete VIA in one sitting. You will be able to save your answers and come back. Need more help? Select the link below to contact your Army Education Counselor for assistance. Army Education Centers Select the "GoArmyEd Assi...
Posted in: Soldier - VIA

Orange arrow Solider - What if I want to select a different degree program or school than what VIA recommends?

3677 views
  You can use the “Search for other Degree Programs not listed” button to find other degree programs and schools. If you select a degree program or school that VIA did not recommend, you will be required to enter a short explanation for the selection. Need more help? Select the l...
Posted in: Soldier - VIA

Orange arrow Soldier - How often may I change my degree program or home school? Is there a limit?

6848 views
  If you are considering changing your degree program or home school, please consult our Army Education Counselor. Need more help? Select the link below to contact your Army Education Counselor for assistance. Army Education Centers Select the "GoArmyEd Assistance Center" link in the l...
Posted in: Soldier - VIA

Orange arrow Soldier - What if the degree I want is not listed in VIA?

3836 views
  If you are manually entering your desired degree program, check the spelling or try searching on fewer key words. VIA uses generic names for degrees that are provided by the Department of Education based on information provided by colleges and universities. It is possible that if you are searching ...
Posted in: Soldier - VIA

Orange arrow Soldier - Am I required to use VIA if I already know the degree and school I want to enroll in?

3798 views
  Yes, you are required to use VIA. Need more help? Select the link below to contact your Army Education Counselor for assistance. Army Education Centers Select the "GoArmyEd Assistance Center" link in the left menu to return to the main page. Select topics in the Related Topics sect...
Posted in: Soldier - VIA

Orange arrow Soldier - I found a degree I want to pursue, but VIA shows that the degree is not offered online or at a school near me.

2955 views
  VIA data is only as good as what has been reported by schools to the Department of Education and to GoArmyEd. If you have confirmed with a school that the degree you have selected is offered online or near you at that school but VIA does not show this degree is available, your school may need to ad...
Posted in: Soldier - VIA


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