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GoArmyEd Assistance Center > Topics> Category: Soldier - Holds
Category: Soldier - Holds
34 Topics
Orange arrow Soldier - Why am I on a Ten-year Service Eligibility hold and how can I remove it?

1914 views
  You have been placed on hold because you graduated with a Bachelor’s degree using Tuition Assistance (TA) for your undergraduate courses and you have not yet completed ten years of service in the military. This information is a direct feed from in the Army's Personnel Database to GoArmyEd. ...
Posted in: Soldier - Holds

Orange arrow Soldier/Army Civilian/DA Intern - How do I update my security questions?

6439 views
  To update your security questions in GoArmyEd, complete the following steps: STEP 1: From your GoArmyEd homepage, select the “Account Information” link located in the footer. STEP 2: The Account Information page displays, select the Change Password QAs tab. STEP 3: Select ...
Orange arrow Soldier - Will a hold prevent me from taking or completing a class I am already enrolled in?

1543 views
  Holds do not prevent you from taking or completing classes in which you already have been approved to use Tuition Assistance (TA) in GoArmyEd. Need more help? Review the Quick Reference Guide: View and Resolve Holds Quick Reference Guide Select the link below to contact your Army ...
Posted in: Soldier - Holds

Orange arrow Soldier - Why am I on a Suspension on Favorable Personnel Action hold and how do I remove it?

5831 views
  Our records show that you have been flagged for suspension of favorable personnel action. Your personnel office can assist you in understanding the process to remove the flag on your record. Neither the GoArmyEd Helpdesk nor an Army Education Counselor can remove a hold for a suspension of favorabl...
Posted in: Soldier - Holds

Orange arrow Soldier - Why am I on a Headquarters (HQ) Army Continuing Education Services (ACES) Request hold and how do I remove it?

2536 views
  You have been placed on hold at the request of HQ ACES. Please select the "My Education Record" Smart Link on your GoArmyEd homepage. Next, select the Education tab for details as to the issue(s) that led to this hold. Please contact your Army Education Counselor if you have questions related t...
Posted in: Soldier - Holds

Orange arrow Soldier - Why am I on Graduate Army Tuition Assistance (TA) Grade Point Average (GPA) < 3.0 hold and how do I resolve it?

5368 views
  You are on hold because your Army TA cumulative graduate GPA is less than 3.0. You can still enroll in classes through GoArmyEd, but will be required to pay for classes out of pocket until your Army TA GPA is greater or equal to 3.0. The hold will be removed within 24 hours when your GPA is greater...
Posted in: Soldier - Holds

Orange arrow Soldier - Why am I on a Course Grade-Incomplete (INC) hold and how do I remove it?

3284 views
  You have been placed on hold because you recently received an Incomplete (I) grade in a course. You will be subject to recoupment if the grade is not resolved within 120 days of the class end date. Please work with your instructor to ensure that your class assignments are completed and your final...
Posted in: Soldier - Holds

Orange arrow Soldier - Why am I on an Undergraduate Army Tuition Assistance (TA) Grade Point Average (GPA) <2.0 hold and how can I remove it?

3196 views
  You are on hold because your Army Tuition Assistance (TA) cumulative undergraduate Grade Point Average (GPA) is less than 2.0. You can still enroll in classes through GoArmyEd, but will be required to pay for undergraduate classes out of pocket until your Army TA GPA is greater or equal to 2.0. The...
Posted in: Soldier - Holds

Orange arrow Soldier - Why am I on a Military Withdrawal (WM) Request hold and how can I resolve it?

4968 views
  A hold has been placed on your account because you requested a withdrawal for military reasons (WM) with associated Army costs. Please ensure that you have uploaded the signed Request for TA Recoupment Waiver - Withdrawal for (WM) Military Reasons form to your eFile within 60 days from the class wi...
Posted in: Soldier - Holds

Orange arrow Soldier - Why am I on a Course Grade- FAIL Date hold and how do I remove it?

3509 views
  You have been placed on hold because you recently received a non-successful grade in a course and are subject to recoupment. You will be offered the opportunity to select a payment plan for recoupment subject to the automated process when you select the “Recoupment-Information” Smart Li...
Posted in: Soldier - Holds

Orange arrow Soldier - Why am I on a Degree Completed Grade hold and how do I remove it?

3268 views
  Congratulations, you have completed the requirements for your degree. Army policy requires that Soldiers who use Tuition Assistance (TA) must pursue a valid degree plan. A hold is placed on your account until a new degree plan level is selected. Please contact your Army Education Center if you wi...
Posted in: Soldier - Holds

Orange arrow Soldier - Why am I on an Expiration of Service Agreement (ESA) hold and how do I remove it?

3214 views
  Due to Army Regulations: Active Duty Officers must have a two-year Active Duty Service Obligation remaining from the course end date in order to qualify for Active Duty Tuition Assistance (TA) Reserve Officers must have a four-year Reserve Duty Service Obligation remaining from the course end d...
Posted in: Soldier - Holds

Orange arrow Soldier - Why am I on an Expiration of Time of Service (ETS) Date Passed hold and how do I remove it?

4029 views
  A hold has been placed upon your account due an expired ETS date. You will not be able to enroll in any future courses until the correct ETS date is reflected on your personnel records. This information is a direct feed from in the Army's Personnel Database to GoArmyEd. When the correct ETS date is...
Posted in: Soldier - Holds

Orange arrow Soldier - Why am I on a Civilian Education hold and how do I remove it?

5651 views
  A Civilian Education hold has been placed on your account because your education level is either missing in GoArmyEd, you have completed a master’s or higher level degree, or your current degree level is not allowed based on the Civilian Designator Code. Please ensure the Civilian Designator...
Posted in: Soldier - Holds

Orange arrow Soldier - Why am I on a Student Agreement hold and how do I remove it?

8799 views
  You have been placed on hold because you do not have a valid Student Agreement/ Documented Degree Plan posted to GoArmyEd. A Student Agreement/ Documented Degree Plan is required for your degree. To resolve this hold select the "My Education" Record Smart Link on your GoArmyEd homepage. Select the...

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