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GoArmyEd Assistance Center > Topics> Topic: HQDA G-3/5/7 School/Vendor Does Not Invoice for Books in GoArmyEd

HQDA G-3/5/7 School/Vendor Does Not Invoice for Books in GoArmyEd

Topic ID: 96340 Email Print
Question
SITUATION: A HQDA G-3/5/7 School/Vendor calls Helpdesk and says that their school/vendor does not invoice for books.

Answer

Resolution:

Please create a Helpdesk with the following criteria and escalate to Student Support:

  • Case Type: Technical Issue

o   Then select “Is the Issue on a PeopleSoft screen (white background)?”

  • Subject Line: School Does Not Invoice for Books
  • Description: [Insert Name of School/Vendor] does not invoice for books in GoArmyEd. Escalating to Student Support for further assistance.

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Topic Details
Views: 841 Created on: May 23, 2018
Date updated: May 23, 2018

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