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GoArmyEd Assistance Center > Topics> Topic: Why is my GoArmyEd homepage displaying distorted images and colors?

Why is my GoArmyEd homepage displaying distorted images and colors?

Topic ID: 88718 Email Print
Question
Why is my GoArmyEd homepage displaying distorted images and colors?

Answer

There is a known issue related to the 25 February 2017 release that may cause some users to see distorted images/colors on the GoArmyEd homepage. To restore the proper appearance of the homepage, you must clear your browser cache. For instructions on how to clear your cache, follow the steps below:

STEP 1: Select the "Technology Support" link from the GoArmyEd footer.

Technology Support Footer Link

 

STEP 2: The General Technology Support page appears. Select the "Recommended Browser Settings" link.

Recommended Browser Settings Link

STEP 3: Select one of the links below (depending on what browser you are using) to display step-by-step instructions for how to clear your cache/browsing history.

Cleare Cache

 

 

 

 


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Topic Details
Views: 1675 Created on: Feb 27, 2017
Date updated: Feb 27, 2017

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