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Why can’t I see where to enter my Personal Identification Number (PIN) when logging into GoArmyEd or accessing the Common Access Card (CAC) Management page using my CAC?

Topic ID: 69160 Email Print
Question
Why can’t I see where to enter my Personal Identification Number (PIN) when logging into GoArmyEd or accessing the Common Access Card (CAC) Management page using my CAC?

Answer

If you do not see the pop up to enter your PIN, it may have positioned itself under you internet browser. Minimize your browser to view the CAC PIN prompt.

You may also need to turn your pop-up blocker off to view the CAC PIN prompt.

 

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Views: 3723 Created on: Sep 14, 2015
Date updated: Sep 25, 2015

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