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GoArmyEd Assistance Center > Topics> Topic: Soldier/Army Civilian/DA Intern - How do I view a closed case?

Soldier/Army Civilian/DA Intern - How do I view a closed case?

Topic ID: 64035 Email Print
Question
Soldier/Army Civilian/DA Intern - How do I view a closed case?

Answer

To view your closed cases, complete the following steps:

STEP 1: From your GoArmyEd homepage navigate to the Helpdesk Case section.


STEP 2: Select “Closed” from the Display drop-down.


STEP 3: Your closed cases will display. Select the “Case Details” to view details on the case.

 

 

Need more help?

  • Soldiers: Select the link below to contact your Army Education Counselor for assistance.

Army Education Centers

  • Step-by-step Instructions: For detailed steps on how to track your Helpdesk case select the link below:

Soldiers: Creating and Tracking a Case for Yourself

Army Civilians: Getting Help

  • Video: Select the link below to view the video on how to track your Helpdesk Case in GoArmyEd:

 Army Civilians: Getting Help

  • Select the "GoArmyEd Assistance Center" link in the left menu to return to the main page.
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Topic Details
Views: 4163 Created on: Apr 29, 2015
Date updated: Jan 08, 2017

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